Shipping policy
How long does the delivery take?
The delivery time consists of two phases:
- Handling time (1 to 2 business days): Once your order is received, it will be confirmed, checked, and packaged within 1 to 2 business days (Monday to Friday). Orders placed on weekends or public holidays will be processed on the next business day.
- Transit time (2 to 11 business days): The shipping time from our fulfilment centre to your delivery address is 2 to 11 business days (Monday to Friday).
Total estimated delivery time: 3 to 13 business days.
Shipping to the United States is free of charge. Please note that delivery times are estimates and may vary due to external factors such as public holidays, customs processing, or carrier delays.
Our Company Details:
WellNatura Happy Cart Limited
RM 509 5/F The Cloud, 111 Tung Chau Street, Tai Kok Tsui, Kowloon, 999077, Hong Kong
Business Registration Number: 77321394
Email: info@getwellnatura.com
Phone: +1 7246480528
WellNatura Satisfaction Guarantee
We're confident you'll love your WellNatura products. If for any reason you're not completely satisfied, simply reach out to us within 90 days of your order. We'll happily refund the full purchase price upon return — no questions asked.