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Shipping to the United States
Our delivery timeframe is 3 to 13 business days, broken down as follows:
Handling time: 1 to 2 business days (Monday to Friday). This includes order confirmation, quality control, and packaging.
Shipping time: 2 to 11 business days (Monday to Friday). This is the transit time from our fulfilment centre to your delivery address.
All orders ship with free standard shipping.
Please note that delivery times are estimates and do not include potential customs processing delays.
Returns
Return shipping costs are the responsibility of the customer, except for items that arrive damaged, defective, or incorrect. We recommend using a tracked shipping service when sending returns.
Please send your return to:
WellNatura
Happy Cart Limited
RM 509 5/F The Cloud, 111 Tung Chau Street, Tai Kok Tsui, Kowloon, 999077, Hong Kong
For any questions about returns, please contact us at info@getwellnatura.com.
Shipping to the United States
Our delivery timeframe is 3 to 13 business days, broken down as follows:
Handling time: 1 to 2 business days (Monday to Friday). This includes order confirmation, quality control, and packaging.
Shipping time: 2 to 11 business days (Monday to Friday). This is the transit time from our fulfilment centre to your delivery address.
All orders ship with free standard shipping.
Please note that delivery times are estimates and do not include potential customs processing delays.
Return shipping costs are the responsibility of the customer, except for items that arrive damaged, defective, or incorrect. We recommend using a tracked shipping service when sending returns.
Please send your return to:
WellNatura
Happy Cart Limited
RM 509 5/F The Cloud, 111 Tung Chau Street, Tai Kok Tsui, Kowloon, 999077, Hong Kong
For any questions about returns, please contact us at info@getwellnatura.com.
WellNatura Satisfaction Guarantee
We're confident you'll love your WellNatura products. If for any reason you're not completely satisfied, simply reach out to us within 90 days of your order. We'll happily refund the full purchase price upon return — no questions asked.